PARCEL NOTES

Turn boring WooCommerce order emails into dynamic, product-specific communication channels.

Upgrade from basic messaging to an automated post-purchase engine. Parcel Notes Pro gives you granular targeting, smart delivery rules, file attachments, and dedicated follow-up emails—saving you hours while delivering a tailored customer experience.

Upgrade To Pro Download Parcel Notes Core Documentation

At its core, Parcel Notes eliminates the friction of manual post-purchase communication by attaching dynamic content directly to WooCommerce’s built-in email workflows. When a customer completes a purchase, the plugin scans the line items in their cart and cross-references them against your custom rules. If a match is found, the plugin seamlessly injects your personalized notes into standard transactional emails—such as On-Hold, Processing, or Completed notifications—at your exact designated placement.

With the Pro version, this core functionality transforms into an advanced post-purchase delivery engine. Beyond basic email insertions, Pro evaluates multi-layered conditions like customer order history, checkout totals, shipping methods, and selected product variations. It can attach essential PDF documents directly to order receipts or trigger entirely separate, standalone emails dedicated solely to your targeted instructions. Everything runs automatically in the background without affecting your shop’s frontend performance or customer checkout experience.

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HOW IT WORKS

An advanced post-purchase delivery engine.

DESCRIPTION

Stop sending generic transactional messages

Parcel Notes turns your standard WooCommerce order emails into dynamic, product-specific communication channels. Instead of sending generic transactional messages, it allows store owners to automatically embed precise instructions, digital guides, conditional notes, or custom follow-up emails directly into customer order confirmations based on the exact items purchased.

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FREE VERSION

Parcel Notes: Improve your User Experince, Build Lifetime Customer Base

Parcel Notes for WooCommerce is a lightweight, high-performance plugin that turns standard transactional emails into dynamic customer communication channels. Operating entirely on the backend with zero impact on frontend site speeds or checkout performance, the free version allows store owners to attach custom post-purchase instructions to specific products, categories, or subcategories. Notes automatically insert into standard WooCommerce order emails—including On-Hold, Processing, and Completed statuses—across five distinct layout placements, while dynamic placeholders personalize each message with live customer, order, and product details. Complete with intelligent message deduplication, real-order previewing in the admin editor, and full High-Performance Order Storage (HPOS) compatibility, it delivers an essential, streamlined foundation for clear post-purchase communication.

Targeting & Placement

Effortlessly attach custom notes to specific products, categories, or subcategories. The plugin automatically prevents duplicate messages by grouping matching items into a single output, giving you complete layout control across five distinct placement options inside your emails—such as before or after the order table, near customer details, or within the footer.

Dynamic Email Automation

Inject post-purchase instructions into standard WooCommerce transactional emails, including On-Hold, Processing, and Completed status updates, with optional support for shop manager notifications. Messages are automatically personalized using dynamic placeholders that pull live data for order details, customer addresses, store info, and purchased products.

Admin Workflow & Integration

Manage rules directly within the native WooCommerce product editor or dedicated plugin screens while viewing inherited category notes. Test message rendering using real store orders in a live preview tool, and quickly transition existing workflows using a built-in import tool for legacy custom email plugins.

Performance & Data Retention

Designed for fast, reliable store operations, the plugin features full High-Performance Order Storage (HPOS) compatibility and loads zero scripts or styles on frontend shop pages to maintain optimal site speeds. All note assignments and configurations are preserved securely in your database during deactivation.

Looking for support for the free version of Parcel Notes?

The Parcel Notes core plugin can be downloaded for free from the WordPress repository and support for that plugin is handled on the WordPress.Org forums.

WHY UPGRADE?

Parcel Notes Pro: Built for Stores That Need More Than “One Note Per Product”

Upgrade from basic messaging to an automated post-purchase engine. Parcel Notes Pro gives you granular targeting, smart delivery rules, file attachments, and dedicated follow-up emails—saving you hours while delivering a tailored customer experience.

REASON ONE

Hyper-Targeted Messaging

Trigger custom notes based on specific product variations, tags, shipping classes, or customer roles instead of applying blanket notes to entire product categories.

REASON TWO

Smart Conditional Logic

Control exactly when notes appear by filtering orders by first-time customer status, order total minimums/maximums, payment methods, or shipping options.

REASON THREE

Attach PDFs or Send Standalone Follow-Up Emails

Deliver high-value resources directly to buyers by attaching file downloads (PDFs, guides, tickets) or sending standalone post-purchase emails separate from core WooCommerce notifications.

REASON FOUR

Streamlined Workflow & Multilingual Support

Scale your store effortlessly by bulk-assigning notes across entire catalogs, dispatching instant test emails to double-check formatting, and automatically delivering translated note content to international buyers using WPML or Polylang.

CONSCIOUS DEVELOPMENT

Built from the ground up with performance, sustainability and accessibility in mind.

Engineered with a lean, zero-bloat architecture, Parcel Notes delivers high performance without compromising site speed or sustainability. The plugin loads zero scripts, styles, or tracking assets onto your frontend shop, product, or checkout pages, keeping your Core Web Vitals, page speed scores, and customer browsing speeds completely untouched. Built with full support for WooCommerce High-Performance Order Storage (HPOS), it executes efficient database queries with minimal CPU and memory overhead—making it an eco-conscious choice for sustainable websites striving to reduce server energy consumption and digital carbon footprints. Additionally, both the admin interface and injected email content utilize clean, semantic HTML built to strict accessibility standards, ensuring flawless rendering across all devices and seamless navigation for assistive technologies like screen readers.

Upgrade to Pro

Full Feature Breakdown

Targeting & Assignment

Products & Categories

Assign custom notes to individual products or top-level categories (including subcategory inheritance). If multiple items in an order match the same note, it displays once while using placeholders to reference all matching items.

Product Variations (Pro)

Assign notes to precise product variations rather than the parent product, either from the note editor or directly within the WooCommerce product interface.

Tags & Shipping Classes (Pro)

Apply notes globally across all products using specific tags or assigned WooCommerce shipping classes.

Bulk Assign Tool (Pro)

Easily apply or replace note assignments across multiple products, categories, tags, shipping classes, or variations simultaneously.

Rules & Conditions

WooCommerce Order Statuses

Free supports On-Hold, Processing, and Completed emails. Pro expands support to all native WooCommerce statuses (Refunded, Cancelled, Failed) as well as custom order statuses.

First-Order Targeting (Pro)

Limit notes so they only display on a customer’s very first order (evaluated by user account or guest billing email).

Order Value Thresholds (Pro)

Set minimum and maximum order totals required for a note to trigger.

Checkout Specifics (Pro)

Filter delivery based on selected payment gateways, specific shipping methods, shipping zone instances, or customer roles (including guest checkout).

Email Delivery & Media

Flexible Note Placements

Inject notes before the order table, after the order table, after order metadata, after customer details, or within the email footer.

Dedicated Extra Emails (Pro)

Choose to insert notes into standard WooCommerce emails, dispatch a standalone follow-up email, or both. Dedicated emails feature anti-duplication protection to prevent multiple sends on status re-triggers.

File Attachments (Pro)

Attach files (PDF care guides, tickets, instructions) directly to the corresponding WooCommerce email or dedicated extra email.

Admin Notifications

Optionally include customer notes within shop manager emails (New Order, Cancelled, Failed).

Management & Compatibility

Dynamic Placeholders:

Personalize messages automatically using order data, customer details, store information, and line-item details.

Live Order Preview

Test placeholder rendering directly inside the note editor using real store orders.

Test Email Tool (Pro)

Instantly dispatch test emails to any inbox directly from the editor to review formatting.

High-Performance Ready

Fully compatible with High-Performance Order Storage (HPOS) without placing extra scripts or styles on the frontend shop pages.

Multilingual Support (Pro)

Seamless integration with WPML and Polylang to automatically serve translated note content based on the order’s language.

Safe Data Handling

Settings and note assignments persist in the database during deactivation to ensure zero data loss during reinstallations.
PRICING

Choose the Right Plan for Your Store or Agency

Start with the essential free plugin or unlock granular targeting, dynamic conditions, file attachments, and dedicated follow-up emails with Pro.

PlanSitesAnnualLifetime
Personal1$59$199
Freelancer5$99$349
Agency50$149$499

Still have more questions?

Find answers to common questions about Parcel Notes, including setup, features, compatibility, and how the plugin works with your WooCommerce store.
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